FAQ
It’s natural to have questions where loved ones are concerned—we can put your mind at ease.
General
How long has Solutions In-Home Care been in business?
Owner Heather Michael is a Registered Nurse and brings over 25 years of experience in the healthcare industry. Heather also owned and operated several adult family homes and has in-depth experience as a Case Manager working for a local Hospice agency. She understands the unique needs of clients and their families during end-of-life care. It was only a few years later that she started the first Care Management service in the region, providing a professional level of experience for families looking for private caregivers.
What WA Communities does Solutions In-Home Care Service?
Solutions In-Home Care provides care to families in Benton, Franklin, Walla Walla, and Yakima counties—all within their own homes.
The Team
What skills are taught in our ever-growing skills lab?
- Hoyer lifts
- Bed baths
- Toileting
- Transfers
- Catheter care
- First Aid
- CPR
- And much more
What certifications do the Caregivers have?
Every Caregiver is required to attain their Home Care Aide (HCA) certification as a baseline. We provide this training in-house and maintain consistent touchpoints with the Caregivers through our Care Coordinators and Trainer. All our Caregivers are certified from HCAs, CNAs, and for specific tasks like Nurse Delegation.
What are the Caregiver Duties?
- Providing 24-hour care for clients in need of continuous supervision
- Monitoring vitals
- Managing medications
- Assisting with Palliative and Hospice care
- Giving medication reminders, assistance, or administration
- Caring for life-threatening illnesses
- Addressing dementia or Alzheimer’s needs
- Providing catheter care, wound management, diabetic care, and injections
- Providing personal assistance with bathing, dressing, hygiene, and toileting
- Providing companionship
- Running errands, going grocery shopping, preparing meals, caring for pets, housekeeping
Our Services
What is the difference between Home Care and Care Management?
Home Care encapsulates all of our caregiving services, like preparing home-cooked meals and socializing. Care Management deals services are provided by a professional healthcare worker—a registered nurse or social worker. This expert will assess and manage your healthcare, household, legal, and financial situations. Your healthcare professional is there to alleviate as much stress and responsibility as possible.
When should someone be offered Palliative Care?
The best time to provide palliative care is immediately after an individual receives their diagnosis.
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