Tri-Cities Home Health Experts
About Solutions In-Home Care
OUR TRI-CITIES HOME HEALTH AGENCY SOLUTIONS
How Our Home Care Solutions Help You
Here at Solutions, we believe that every senior deserves access to kind, well-trained private caregivers without leaving their home. We take care of everything from medication management to cooking meals for your elderly family members.
Solutions has been proudly providing families with in-home companion care in the Tri-City area since 2010. Our capable team of caregivers grows in skill with each passing year, and their passion for the work stays as strong as when they began.
happy families served
OUR KENNEWICK, WA IN-HOME CARE AGENCY STORY
Meet Our Founder
Heather Michael, founder and owner of Solutions, began her care journey in 1994 with a bachelor’s degree in nursing from Linfield College. As a registered nurse, Heather worked with local physicians until 1997, when she founded her first adult family home. Her experiences coordinating care and managing the staff led her to her calling: Solutions.
Over 11 years ago, Heather saw a need for high-quality in-home companion care in Kennewick, WA. After seeing seniors long for their own houses and beds, she realized that there’s no substitute for the comfort and security of home. Over the years, Heather also noticed that clients who were able to remain at home with skilled caregivers improved their vitality and quality of life.
OUR KENNEWICK, WA IN-HOME CARE AGENCY Core Values
Solutions In-Home Care Mission
To provide customized care from highly trained and compassionate caregivers who care for our clients like family. Promoting best practices for patient care while providing peace of mind to the family, trusting that their loved one is safe and well cared for.
A quality of being honest and having strong moral principal. Standing by what you know is right even if you are the only one. Standing up for people who can not stand for themselves because it is the right thing to do. Integrity is always doing the right thing no matter who is looking, telling the truth, being open, not taking advantage of others.
A characteristic that is difficult to teach if it is not already in your heart. Often people don’t realize that compassion is multi-dimensional. It includes received compassion, self-compassion, and extended compassion. At Solutions we must do all three, being compassionate to our clients, to our co-workers by ensuring our attendance is good to eliminate burn out, maintaining professionalism in challenging times, and taking care of ourselves by balancing work with our personal needs.
Knowing where your responsibilities start and end, when you can be honest with yourself and supervisor and set aside pride. Accepting responsibility when something goes wrong and not finding fault but seeking a solution in all you do. Being accountable is time management and making sure all your responsibilities are met within the time allotted, not over committing and the ability to reflect.
Accepting others for who and what they are even if they are different from you or if you disagree with them. Respect in relationships with clients, client families, co-workers, and different organizations in the community build feelings of trust, safety, and wellbeing. Respect is meeting someone where they are and bringing them the rest of the way together.
Being outstanding, going above and beyond the standard; raising the bar for ourselves and others. A desire for continued improvement and to share your knowledge with others. Taking pride in your work and striving to make excellence a habit.
Trusted Kennewick, WA Home Care Agency For Tri-Cities Home Health
See why thousands of Tri-Cities seniors choose Solutions In-Home Care
Best Home Care Provider, Employer, and Leader in Excellence 4 years running
Kennewick, WA home care quality guarantee
Our quality guarantee ensures our client's later years in life are their golden years of life.
Our Promise To You...
We'll alleviate the stress and burnout associated with caregiving.
We'll tend to your loved one's social and emotional needs as well as their physical needs.
Our exceptional care will show you why our retention rates blow away industry standards.
Your loved one will adore their caregiver and look forward to their visits. If they don't, we'll match you with a new one.
Your senior loved one will maintain their independence.
We are locally owned and our management will be personally involved with the care of your loved one.
Our leadership will personally check in with you every month to ensure you are satisfied with every aspect of your care.
You'll have 24-hour access to our on call office staff to attend to any need that may arise.
We'll help you access your LTC insurance and VA benefits.
Reliable TRI-CITIES Home Care Is Only One Call Away
3 Simple Steps To Ensure Your Loved One’s Later Years In Life Are Their Golden Years Of Life
Call Our Office
We’re ready to answer any questions you have and start your loved one on the path to thriving independently at home with a loving caregiver.
Schedule A Free In-Home Care Assessment
We will review the care needs, schedule, hobbies, and personality to create a customized care plan that matches your loved one’s needs and preferences.
Get Matched with A Compatible Caregiver
We’ll match them with a caregiver that feels like family. If your loved one doesn’t bond with them and look forward to their visits, we will find a new one.
Call now to schedule a FREE, no-obligation, in-home consultation
After conducting our assessment, we'll create a custom whole-person home care plan based on your needs, schedule, personality, and lifestyle.
Contact Our Kennewick, WA home care agency
Contact Solutions In-Home Care Today!
7401 W Hood Pl. Suite 204, Kennewick, WA 99336
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